Building Advocates


“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” 

Margaret Mead


SNA Neighborhood Advocate Charter 2017.03.18 rev 2017.11.25, 2020.08.15

Advocacy Definition – Acting in support of something.

Mission: We are residents and managers who advocate to enhance the safety and quality of life for residents and visitors in our shared urban environment.

Vision: We envision Streeterville as a community where residents and visitors feel safe in a neighborhood which is publicly recognized as the safest and most vibrant in Chicago

We value: Individual integrity and apolitical commitment in service to community.

 Our Strategy: Engage individual Advocates that have a vested interest in the security and quality of life in their own building, their vertical community. Building Advocates, network with Advocates in neighboring buildings and thus form a community of individuals. Together, we leverage the power of our collective voice to advocate for greater Safety and a higher Quality of Life.

Program Structure

  1. SNA Steering Committee develops templates, monitors progress, maintains momentum, continuous Improvement and serves as an Advocate liaison with Safety Forces, City Departments and elected officials.
  2. Advocates are residents who build teams within their residential building.
  3. This requires Supportive Condo Boards, Management and staff, neighboring Business and institutions, Elected officials and City Service Departments.


  1. Form an Advocate group in our respective Building (Social or safety committee?)
  2. Define Lead role and secretary roles (schedule monthly building meeting, SNA liaison, Board liaison, inter-building liaison, CAPS liaison, meeting minutes)
  3. Develop a Charter-plan template for each building
  4. Meet regularly
  5. Use a consistent reporting template
  6. Solicit Board and Management (staff) support and engagement
  7. Funnel content to SNA Steering Committee
  8. SNA Shares best practices with all buildings
  9. Network with neighboring buildings and communities

Individual Advocate Roles

A. Desired Skills

  1. Listen
  2. Learn
  3. Educate
  4. Recruit
  5. Initiate
  6. Coordinate
  7. Collaborate
  8. Plan

B. Building Community

  1. Build a Residential Building community
  2. Socialization
  3. Create social events to keep residents engaged and supportive
  4. Neighborhood Walk (one or many buildings)
  5. Communication
  6. Develop a communication system like a buildingnewsletter, Building link, Facebook or Nextdoor.
  7. Network with Advocates in neighboring buildings

C. Enhancing Safety

  1. Develop Building Safety Inventory checklist
    1. Evacuation plan
    2. Fire prevention plan
    3. Resident communication process
    4. Security system checklist
    5. Cameras, internal and external (link to OEMC)
    6. Panic Button at Front Desk
    7. Shatter proof Glass
    8. Electronic Emergency Door LockOther-iPad, in.telligent, citizen App, smart 911, notify Chicago, need a tool box as not everyone will use the same tool, WHAT’SAPP Facebook,  email distribution list, individual buildings

D. Crime Prevention

  1. Participate in SNA/CAPS crime reduction program (monthly meetings)
  2. Contribute to Resident education program
  3. Engage residents and managers in crime reduction program, reporting.
  4. Reporting Suspicious activity, 911 (see something, say something)

E. Improving Infrastructure

  1. Take an active role in reporting issues inside and outside
  2. Support your Board and Management to assure routine maintenance is done (repair “Broken Windows”)
  3. Educate residents on what they can do (311)
  4. Issues to report to 311
    1. Graffiti
  5. Trash
  6. Uneven sidewalks
  7. Streetlights maintenance
  8. Crosswalk marking
  9. Crosswalk countdown timing
  10. Potholes
  11. Signage maintenance
  12. Sidewalk and crosswalk snow removal
  13. Rats
  14. Abandoned Bike
  15. Tree trimming
  16. Others?
  17. Help residents resolve issues that don’t get repaired
  18. Engage in ways to improve the community (Public Art)
  19. Level of engagement-Be aware, meetings, suggestions, petition, letter write, research, advocate with others, take a leadership role, network
  20. Invite neighbors to participate, adopt your block sanitation
  21. Other Community organizations, network, best practices, common voice
  22. Chamber of Commerce, Mag Mile
  23. Roles and expectations of Aldermen
  24. City Ambassadors
  25. Welcome Wagon
  26. Facilities for meetings and forums